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Privacy Statement |
Information about the collection and use of your data when visiting our website and clinic.
Dear Patients,
the protection of your personal data is important to us. According to the EU General Data Protection Regulation
(GDPR), we are obliged to inform you about the purpose for which our clinic collects, stores or forwards
data. The information also informs you about your rights in terms of data protection.
1. Responsible data processing
The controller of this website within the meaning of the General Data Protection Regulation (GDPR) and
other regulations relating to data protection is:
EUROPEAN CLINIC, Centro Comercial Contur,
Urb. Coto de los Dolores 8, 29604 Marbella / Elviria (Spain),
phone: +34 951 749 727, mobile: +34 650 063 856
e-mail: rf@european-clinic.com
Contact Person (Responsible data protection)
DR. ROLANDE FRANK-FISCHER
phone: +34 951 749 727, mobile: +34 650 063 856
e-mail: rf@european-clinic.com
2. Purpose of the data processing
Data processing is required by law to fulfill the treatment contract between you and your doctor
and the associated obligations. For this we process your personal data, especially your health data.
This includes anamnesis, diagnoses, therapy suggestions and findings that we or other doctors collect.
For this purpose, other attending doctors or psychotherapists can provide us with data
(e.g. in doctor's letters).
The collection of health data is the basis for your medical treatment and care.
If such necessary information is not available, a competent and compassionate medical care is not
possible.
3. Recipient of your data
We just transmit your personal data to third parties, if it´s permitted by law or you have already
given your permission.
Recipients of your personal data can be especially other doctors or psychotherapists, laboratories,
association of statutory health insurance physicians (Kassenärztliche Vereinigungen), health insurances
(Krankenkassen), the medical service of the health insurance (Der Medizinische Dienst der Krankenversicherung),
Medical Chambers (Ärztekammern) and private medical clearing houses (Privatärztlichen Verrechnungsstellen).
The transfer of data is mainly used for the payment of the services performed, to clarify medical questions or
questions concerning your insurance relationship. In individual cases, the transmission of your personal data
occurs to additional authorised recipients.
4. Storage of your data
We store your personal data just as long as necessary for performing the medical procedure.
Because of legal regulations we are obliged to store your data for a period of at least 10 years
after the completion of medical treatment. Other regulations might lead to longer data storage times,
e.g. 30 years in case of X-ray images (Section 28, paragraph 3 of the X-Ray Regulation).
5. Rights of the data subject
You have the right to receive information free of charge about the stored personal data and also
the right to rectify inaccurate or incomplete data.
In addition, you have the right to delete your personal data under certain circumstances,
the right to restriction of data processing as well as the right to data portability.
The processing of your data is based on legal regulations.
Only in exceptional cases we need your consent. In these cases, you have the right to revoke
your consent for future processing.
If you think, the processing of your personal data was not legal,
you also have the right to complain to the relevant data protection supervisory authority.
Supervisory authority in spain: Agencia Española de Protección de Datos (AEPD)
www.aepd.es >>
Data protection authorities in europe:
ec.europa.eu/justice/article-29/structure/data-protection-authorities >>
6. Legal basis
The company operating the website has taken the necessary technical and organizational measures to ensure
the security of your data and to prevent their modification, loss, unauthorized processing or access.
We confirm the current state of technology, the type of the stored data and the existing risks
according to the European General Data Protection Regulation (GDPR).
If you have any questions, feel free to contact us.
Using the website
The use of our website is also possible without providing personal data.
If the provision of personal data (eg name, address or e-mail address) is recorded in e-mails,
this is always done on a voluntary basis.
Please send us only the absolutely necessary information for your direct enquiries and avoid
confidential data in an e-mail and better send us these
informations as a letter post, by courier or deliver it personally.
Communication by e-mail is usually not always encrypted.
Complete protection for data transmission on the Internet (e.g. by e-mail) can not be guaranteed.
Technical security measures: SSL certificate
We have taken technical and organizational precautions to protect your data against loss, Protect
the manipulation or unauthorized access of third parties. We adapt our security measures regularly
to the continuous technical development. For your security, we encrypt your data using the SSL method
(Secure Socket Layer).
Server log files: 1&1 web analytics
These log files (1&1 web analytics) are recorded by our provider (1&1 Internet SE, Elgendorfer Str. 57,
D-56410 Montabaur, Germany). The provider of the pages automatically collects and stores information
in so-called server log files, which your browser automatically transmits to us.
Purpose of data processing: statistical evaluation and technical optimization of the website -
collecting informations, to provide better service to all users.
The data is processed completely anonymously.
Categories of personal data: inventory data, usage data, content data.
Art. 6 (1) f) GDPR provides the legal basis for processing the personal data with the use of cookies
for fulfillment of a contract or pre-contractual measures.
In 1&1 web analytics collected information:
referrer (previously visited website), requested website or data file, browser type and browser version,
used operating system, used device type, time of access, IP address in anonymous form
(used only to determine the location of access).
A merge of data with other data sources is not performed.
Please note: to protect personal information 1&1 web analytics uses no cookies.
In addition, IP address and browser identifier are stored anonymously, so that no conclusions can be
drawn on individual visitors.
Privacy Policy for the use of Google Analytics with anonymisation function
This website uses functions of the web analytics service known as Google Analytics. Provider is Google
Inc. (USA). They use "cookies", which are text files that are stored on your computer and enable analysis
of your use of the website. The information generated by the cookie about your use of this website are
usually transferred to a server of Google in the US and stored there. In case of activation of IP
anonymization on this website your IP address from Google will be truncated within Member States of the
European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases
the full IP address is transmitted to a Google server in the US and shortened there. On behalf of the
operator of this site Google will use this information to evaluate your use of the website, compiling
reports on website activity and providing other with website and internet related services to the website
operator. The sending of IP address can not be merged with other data of Google.
You are not obliged to accept cookies and may modify your browser so that it will not accept cookies.
The browser you use to surf the web not only allows you to see the cookies that you have got but also allows
you to control their use. If this option is selected, you should be aware that many websites will not
function properly or at all.
You can also prevent the data generated by the cookie and relating to your usage of the website (incl.
your IP address) to be sent and processed by Google by downloading and installing a browser plugin available
at this external link.
However, the Google Analytics deactivation add-on for browsers does not prevent information from being
transmitted to us or to any other web analysis services used by us. You can find further information on the
installation of the browser add-on at this link:
https://tools.google.com/dlpage/gaoptout?hl=en >>
Alternatively, the analysis of your website visits by Google Analytics can be disabled with future effect
by clicking on the following link. Clicking on the link sets a so-called “opt-out cookie”; this prevents
your website visits from being analysed on our website in the future:
Deactivate Google Analytics cookies!
Please note that if you delete the cookies in your browser settings, the opt-out cookie might also be
deleted and you may have to re-enable it.
More information about Opt-Out-Cookies and disabling Tracking:
https://developers.google.com/analytics/devguides/collection/gajs/?hl=en#disable >>
More information about Google Analytics Terms of Service and Privacy Policy
https://www.google.com/analytics/terms/gb.html >> and
https://policies.google.com/?hl=en >>
Please note that this website runs Google Analytics with the Code “anonymizeIp” activated in order
to ensure that the IP addresses are collected only through so called IP-Masking.
Use of cookies
Our website uses cookies. Cookies are text files that are stored on the Internet browser or stored by the
Internet browser on the user’s computer system. When a user visits a website, a cookie can be stored on
the user’s operating system. This cookie contains a characteristic string that enables the browser to be
clearly identified the next time it accesses the website.
We use cookies to make our website more user-friendly. Some elements of our website require the requesting
browser to remain identifiable even after accessing a different page.
When they visit our website, we inform the user that we use cookies for analytical purposes and obtain their
consent for processing of the personal data used within this context. We also advise them of our Data Protection
Policy in this connection.
Cookies are stored on the user’s computer and transmitted by it to our website. As a user, you therefore have
full control over the use of cookies. You can disable or restrict the transmission of cookies by adjusting
the settings in your Internet browser accordingly. Cookies that have already been stored can be deleted at
any time. This can be done automatically. If cookies are disabled for our website, not all functions of the
website may be available to you to their full extent.
Art. 6 (1) f) GDPR provides the legal basis for processing the personal data with the use of cookies.
Google Maps
This website uses Google Maps to display maps and create directions. Google Maps is operated by
Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. By using this website, you
consent to the collection, processing and use by Google, one of its agents, or third parties of
the data collected and entered by you. Here are the terms of service for Google Maps:
https://www.google.com/intl/en_US/help/terms_maps.html >>
For details, see Google's Privacy Policy and Terms of Use
https://policies.google.com/?hl=en >>
External Links
In order to inform you optimally, we also link to external websites. Unless it is obvious that you
are redirected to a page of a third party, we point out that this is an external link:
a new browser tab opens. We have no influence on the content
and design of the pages of other providers. The guarantees of this privacy statement
therefore only apply to our website and not for these external sites.
Data security: Communication by e-mail
To prevent misuse of your data, we secure our systems through technical or organizational
activities against loss, destruction, unauthorized access, change or distribution of your data
through unauthorized persons (e.g. SSL encryption).
You should also treat your data confidentially and close the browser after use so nobody but yourself
has access to your personal data, if you share the computer with other people.
We point out, however, that a complete protection on the Internet can not be guaranteed.
You should therefore reconsider the transmission of sensitive data and better send us these
informations as a letter post, by courier or deliver it personally.
Communication by e-mail is usually not always encrypted.
If you choose this kind of communication, you should be aware of the risks,
because even here a complete protection can not be guaranteed.
If we receive an e-mail from you, we suppose, that we are entitled to answer it also by e-mail.
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